Data Privacy Your Rights Philippines

okfun Privacy Policy – Understand How Your Data Is Handled

At okfun, your privacy is taken seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. We encourage you to read through this page so you can make informed decisions about your account and your data.

1. Information We Collect

When you register and use the okfun platform, we collect certain personal information necessary to operate your account and comply with regulatory requirements. This includes your full name, date of birth, email address, mobile number, and government-issued identification details for identity verification. We also collect transactional data such as deposit and withdrawal history, betting activity, and session logs to ensure the integrity of your account. Technical data — including your IP address, device type, browser, and operating system — is gathered automatically when you access our platform. All information collected is used solely for the purposes described in this policy and is never sold to third parties.

2. How We Use Your Information

Your personal data is used to create and manage your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you have signed up for. We use your contact details to send important account notifications, security alerts, and — where you have opted in — promotional communications about offers and new features. Transactional and behavioural data helps us detect fraud, prevent money laundering, and ensure compliance with applicable Philippine regulations. We may also use aggregated, anonymised data to improve our platform, personalise your experience, and develop new products. You can update your communication preferences at any time through your account settings.

3. Sharing Your Information

okfun does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and customer support tools — strictly under confidentiality agreements and only to the extent necessary to perform their services. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies when required by law or to protect the rights and safety of our users. Any third party that receives your data is contractually obligated to handle it in accordance with applicable data protection standards. We review our data-sharing arrangements regularly to ensure they remain appropriate and proportionate.

4. Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Your account is protected by password authentication, and we strongly recommend enabling any additional security features available in your account settings. All data transmitted between your device and our servers is encrypted using secure protocols. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and you play an important role by keeping your login credentials confidential. If you suspect any unauthorised activity on your account, please contact our support team immediately.

5. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically kept for a minimum of five years following account closure to satisfy anti-money laundering and gaming compliance requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will confirm the retention period that applies to your specific data and explain what will be deleted and when. You may contact our support team at any time to ask about the data we hold on you.

6. Your Rights as a Player

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time. To exercise any of these rights, please reach out to our support team with your request and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly, transparently, and without undue delay. Please note that some requests may be subject to legal limitations where retention is required by regulation.

7. Cookies and Tracking

okfun uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with our platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics and preference cookies are optional and can be managed through your browser settings or our cookie preferences panel. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. By continuing to use the okfun platform after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make material changes, we will notify you via email or a prominent notice on the platform before the updated policy takes effect. We encourage you to review this page periodically so you remain informed about how your data is being protected. Your continued use of the okfun platform after any changes have been published constitutes your acceptance of the revised policy. The date at the bottom of this page indicates when the policy was last updated.

Last updated: June 2025. This Privacy Policy applies to all players using the okfun platform in the Philippines.

Common Questions About Your Data

Quick answers to what Filipino players most often ask about privacy on okfun.

No — okfun does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is shared only with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and only under strict confidentiality agreements. Any third party that handles your data on our behalf is contractually required to protect it in line with applicable data protection standards. We review these arrangements regularly to ensure they remain appropriate. Your privacy is a core commitment, not an afterthought.

You can request a copy of your personal data at any time by contacting our support team and submitting a data access request. We will verify your identity before processing the request to ensure your information is only released to you. Once verified, we aim to respond within a reasonable timeframe and provide your data in a clear, accessible format. There is no charge for a standard data access request. If you believe any information we hold is inaccurate, you can also request a correction at the same time.

Yes, you may request account closure and deletion of your personal data by contacting our support team. However, please be aware that certain records — such as transaction histories and identity verification documents — must be retained for a minimum period under Philippine anti-money laundering and gaming regulations, even after your account is closed. Once the mandatory retention period has passed, your data will be securely deleted or anonymised. Our team will explain exactly what data will be retained, for how long, and why, when you submit your request. We handle all deletion requests with care and transparency.

All payment transactions on the okfun platform are processed through secure, encrypted channels using industry-standard protocols. We work with reputable payment partners who are themselves subject to strict data security requirements. Full payment card details are never stored on our servers — only tokenised references are retained to facilitate future transactions where applicable. Our systems are regularly reviewed and tested to identify and address potential vulnerabilities. If you have any concerns about the security of a specific transaction, please contact our support team immediately so we can investigate and assist you.

Questions? We Are Here to Help

If you have any concerns about how your data is handled, our support team is available around the clock. You can also visit our FAQ page for more answers or log in to manage your account preferences directly.